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Web Survey Bibliography

Title Survey-Based Experimental Research via the Web: Some Observations
Author Brennan, M., Rae, N., Parackal, M.
Source Marketing Bulletin, 10, pp. 83-92
Year 1999
Access date 09.06.2004
Abstract This paper describes two Web-based surveys that incorporated experimental designs, and discusses some of the problems encountered. One problem related to the use of "cookies" and cgi scripts, which were needed to track respondents and assign them to treatment groups. These scripts could not be processed by older versions of browsers, causing a considerable reduction in sample size. There was also drop-off throughout the questionnaire, for reasons that are unclear. Secondly, although incentives were used, these failed to generate either a high, or a speedy, response. These findings highlight the importance of identifying appropriate incentives and developing effective Web-survey management procedures.
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Year of publication1999
Bibliographic typeJournal article
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Web survey bibliography - Marketing/business (336)

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